Emergency Notification, Mass Communication & Crisis Management Blog

ERMS Customer Retention Rate Blows Away the Competition

Posted by ERMS Corporation on Fri, Dec 09, 2016

In a large organization, choosing a provider for a mass communication tool, or any other solution for that matter, is not a simple task. Often times, there is a bidding process where vendors respond to a Request for Proposals. Now, producing the RFP in the first place is extremely complex. You have to factor in all the possible functionalities the solution should have for any possible disaster scenario you can conceive. And even when this comprehensive and exhaustive list is on put paper, there is still crucial information that can’t truly be captured. Often, it’s these details that make all the difference between a vendor that you keep and one that you want to get rid of.

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