Taking advantage of crisis communications technology helps healthcare providers improve coordination and decision making amongst hospital administrators and response teams while also improving communications with staff, patients and the community at large. From routine day to day emergencies through to major epidemics and pandemics, disseminating accurate emergency information, before, during and after an event is crucial in managing and mitigating the effects of a crisis.
ERMS - in partnership with leading telephony providers such as Bell Canada - delivers enterprise class notification and emergency management solutions. Delivered as an on-demand, web-based subscription service, the solution supports all commonly used communications devices, is easy to deploy and will provide immediate benefits to your organization.
Healthcare Applications:
Crisis Communications & Management
Coordinate and mobilize the appropriate officials, emergency response teams and first responders, leveraging pre-defined situational templates. Organize and track each situation via detailed logging and reporting, maintaining a clear audit trail and unambiguous record of action for healthcare administrators.
Mobilization of Healthcare employees
Utilize "first to respond" or quota options to assign resources to meet emergency demand or to allocate workers to meet day to day operational challenges.
- Schedule additional medical staff
- Assign hospital maintenance workers
- Re-assign emergency field workers based on current needs
Geographically Targeted Public Safety Announcements
Locate and target communities and regions by pinpointing impacted areas on a map, then quickly execute a communication to affected community members. Applications can include any number alerts, such as:
- Biological, chemical and airborne threats
- Flu Pandemics
- Disease Outbreak
- Work-at-home directives and quarantine procedures
- Food chain contamination
Regulatory Requirements
Enhance the ability to address regulatory obligations through use of a fully integrated crisis communications and control solution.
Enhanced Day to Day Communications
Enable and enhance routine communications between any number of groups - hospital maintenance, executive managers and response teams.
Public Relations
Streamline important communications with key media outlets and affected parties during public relations crises.