Communicating effectively and disseminating accurate emergency information, before, during and after a crisis is crucial in managing and mitigating the effects of an emergency. Governments of all levels must take precautions to inform and protect citizens and protect critical infrastructure, ensuring the systems are in place to support streamlined emergency communications. In addition, government organizations can utilize notification and emergency management services to automate and manage daily operations - providing efficient service delivery to its constituents.
ERMS delivers enterprise class notification and emergency management solutions. Delivered as an on-demand, web-based subscription service, the solution supports all commonly used communications devices, is easy to deploy and will provide immediate benefits to your organization.
Citizen Emergency Notification:
Streamline Communications with Citizens
Automate day to day and emergency communications to citizens while protecting sensitive personal data with a secure, reliable and fully redundant service. Citizen alerts can include a number of pre-defined notifications, including:
- Missing Persons
- Road Closures
- School Safety
- Animal Recovery
- Weather Alerts
- Radiological Warnings
- Terrorist Threats
- Natural Disasters
- Power Outages
Crisis Communications & Management
Coordinate and mobilize emergency response teams and first responders, leveraging pre-defined situational templates. Organize and track each situation via detailed logging and reporting, maintaining a clear audit trail and unambiguous record of action.
Mobilization of Government Employees
Utilize "first to respond" or quota options to assign resources to meet emergency demand or to allocate workers to meet day to day operational challenges.
- Schedule additional resources
- Communicate scheduling changes
- Re-assign field workers based on current needs
Geo-Targeted Community Notification
Locate and target communities and regions by pinpointing impacted areas on a map, then quickly execute a communication to affected citizens. Applications can include any number alerts, such as:
- Resident Evacuation
- Terrorist Threats
- Biological, chemical and airborne threats
- Impending threats such as flooding, hurricanes and storms
- Crime Watches
Inbound Citizen Hotlines
Allow citizens and government employees to access real-time alerts and updates via inbound phone hotlines.