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Emergency Notification & Crisis Management Blog

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Emergency Communication Saves More Than Lives: Calculating the Real Dollar Value of Lost Productivity

ROI calculator

Emergency and Incident Mass Notification Services (ENS) are the secure automated distribution and management of important alerts and critical messages to multiple recipients on multiple devices, activated via browser (PC or mobile device) or phone. Emergency notification has become an integral and mission critical component of organizations communication strategies. On both a routine and emergency basis, notifications to affected stakeholders before, during and after an incident or crisis dramatically increases an organization’s ability to quickly restore productivity to normal levels.

See the Advantage Emergency Mass Notification System demo at WCDM

WCDM 2013

We're excited to announce ERMS will be exhibiting our award-wining system at the World Conference on Disaster Management (WCDM) to be held from June 23 – 26 in Toronto, Ontario. Private one-on-one demonstrations will be available upon request (Booth 19).

Five steps to ensure your EMNS is ready for the next emergency


From May 26th through June 1st is Hurricane Preparedness Week in the United States.  This is an important week as they help educate citizens about the importance of preparing for emergency situations as well as how to prepare for them. 

When Nature Bites Back: Hurricanes, Tornadoes, Ice Storms, Floods, and Wild Fires

Emergency Alert

Community and Government Emergency Managers across North America use advanced emergency notification technology to execute the communications portion of their response plan when nature related emergencies and catastrophes happen. Residents in risk prone areas are becoming accustomed to receiving communication from their community and government leaders in a myriad of ways.

Product Development vs the Marketing Machine (Emergency Notification)

product development spedometer

Most people don’t realize that ERMS was founded in 2002 (by two industry veterans in Business Continuity, Disaster Recovery, and IT) and launched the Advantage Emergency Notification system in 2005. It’s not well known because ERMS has focused on product development and not the marketing machine. We’ve been amiss, and haven’t done our best to share news of our innovations and success.

Social media and emergency notification. Be careful.

Emergency Notification and Social Media

There aren’t many people who would disagree social media should be a consideration
for any organization’s communications plans. And many industry experts agree it should also be part of a crisis communication plan. It certainly could help foster a tighter relationship between marketing, internal communications, and business continuity teams.  At ERMS we agree, but with caution.

What is enterprise-class emergency notification?

Enterprize-sized organizations

Google defines enterprise-class as products or services developed specifically for large corporations and organizations. But should only large corporations and organizations benefit from enterprise-class solutions? Absolutely not!

Emergency Notification - To App or Not to App

Advantage Mobile Access

Mobile device apps are cool. Who doesn’t like being on the leading edge of a new app, showing it off to colleagues and friends; who are seeing it for the first time? Companies and organizations are quickly jumping on the bandwagon to develop apps as quickly as they can – so they can say to their customers “me too, me too.”  So when is developing or using an app a bad idea?

Product Recalls, Food Recalls and Emergency Notification


Communication during a Product Recall presents unique challenges. I've had several conversations lately with executives concerned with communication during a serious product recall or food recall.

If You're using Call Trees, Protect Yourself by Setting Expectations


For smaller organizations, Call Trees, sometimes called Phone Trees, can work. We're talking small organizations of say 100 or 200 people with 20 to 40 people to be contacted immediately for a role to play in an emergency, with the remaining staff to be contacted up to a few hours later.

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